Manager, Software Engineering - Billing
Manager, Software Engineering - Billing
Manager, Software Engineering
Req ID
FY24|R&D|#5742
Location(s)
Bangalore, India;
Work arrangement(s)
Hybrid (works from home and New Relic office throughout the week)
Your opportunity
We are looking for an experienced Software Engineering Manager to help define and build the future of New Relic’s consumption based pricing model. Successful leaders at New Relic are passionate about technology, people, projects, data and processes; hardworking leaders with depth and breadth of technology experience who can encourage their team and guide it towards success. At New Relic, we love making software that improves the lives of people who make software. Our products help customers answer their most meaningful questions by allowing them to visualize, explore, and understand their operations, applications, customer data, and code.
 
 Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people. If you have a strong technical background and you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you.

This will be a hybrid role some time required working in the office and optional work from home available.


What you'll do
  • 10+ Years of overall experience 
  • Lead and grow a team responsible for the design, development, and maintenance of New Relic's platform
  • Coach and mentor a committed group of engineers so that they can develop further their personal and professional abilities and be engaged and motivated
  • Drive technology decision making, process efficiency and engineering excellence
  • Ensure the success of software projects through the planning and execution phases within and across teams
  • Collaborate with multi-functional teams to align product and business goals 
  • Implement processes and methodologies that foster operational excellence
  • Serve as a domain expert in areas of data governance, transparency, and accuracy for New Relic's consumption-based business model.
  • Drive the recruitment, training, and development of top-tier talent in the region.
This role requires
  • 3+ years of experience leading engineering teams
  • Proven track record as a technology leader and of leading and scaling strong technical teams
  • Capable of diving deep and understanding the technical implications and risks of a decision
  • Hands on experience with a high level language such as Java, C#, Go, Scala
  • Strong experience with streaming / data at scale
  • Experience SQL, Data Modeling, and DataBase technologies
  • Experience managing on-call rotations, dev-ops practices, and 24/7 operations 
  • The most successful managers here act with drive and urgency, yet always take the time to listen and to do the right thing. They constantly seek new ways to explain, coach, teach, and bring out the best in others.
  • History of getting things done in a distributed, large-scale, and fast-growing environment
Bonus points if you have
  • Experience with observability tools
  • Experience in the Growth space
  • Experience with consumption based billing models
  • Experience handling mission critical, high accuracy data at scale

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.


Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 


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