Pre-sales product support manager

Syserso Networks GmbH is a regionally based, nationwide telecommunications systems integrator and service provider. The company has over 20 years experience in project planning, providing, and installing end-to-end telecommunications networks for public and private network operators. As part of our growth strategy, we want to expand our capabilities significantly and add to our team.
Our mission: To implement and support future-proof telecommunications networks, from planning all the way to operation.
Our commitment: To provide outstanding support to our customers by growing and enhancing our employees’ expertise.
Every day, our co-workers pull out all the stops to ensure we’re successful. Come on board and join our team who collaborate to develop sustainable solutions and achieve joint objectives.
For our base in Hanover, Germany, we’re looking for the following person as of immediate effect:

Pre-sales product support manager

What we offer:
  • Flextime, including a time bank
  • A permanent position with generous vacation (at least 30 days)
  • An attractive salary, including good and performance-related pay, several annual bonuses, as well as profit sharing
  • A meal allowance (Pluxee vouchers), free drinks (water, coffee), fresh fruit, Massage@work and contribution to company pension plan
  • Corporate benefits with lots of advantages and discounts (e.g. in online shops) and bike leasing program
  • Customized onboarding, professional and personal development opportunities
  • Very good workplace atmosphere with flat hierarchies and an open style of communication
Your role:
  • To provide technical support in acquiring new business and looking after customers, as well as assessing new systems and products
  • To draw up quotes, carry out product presentations, create technical concepts and outlines
  • To train sales reps and project engineers
  • To liaise with systems suppliers and manufacturers
  • To carry out comparisons with the competition and market assessments
  • To provide process support from the launch to the discontinuation of the products
Your qualifications
  • If possible, but not mandatory, a degree in electrical engineering, or a similar vocational qualification
  • Experience with IT security for transmission networks (encryption, anomaly detection, etc.) or WAN technologies (WDM, OTN and Carrier Ethernet), SDN, MPLS or in the router environment
  • You’re a highly motivated, team player with a customer-centric approach
  • You have very good MS Office skills and speak excellent German
Have we awakened your interest?
Then please complete the form, or write to:
Syserso Networks GmbH, human resources, Ahrensburger Strasse 8, 30659 Hanover, Germany