Area Sales Manager - Midlands

Leviat, a CRH company, is a global leader in connecting, fixing, lifting and anchoring technology for the construction industry. Leviat’s engineered products and innovative construction solutions are used in a variety of market segments from residential to infrastructure, enabling users to build better, stronger, safer and faster. The company employs nearly 3,000 people at 60 locations globally. Leviat’s suite of trusted product brands include Ancon, HALFEN, Plaka and Meadow Burke. Pursuing ambitious growth plans, Leviat offers excellent long-term career development opportunities.

Purpose of the role

To manage and grow profitable Leviat UK business with builders merchant customers in a defined geographical area.

Develop House Builder & end user relationships and strengthen Leviat brand presence within them.

Key responsibilities

• Personally manage the trading relationship between Leviat UK and a list of merchant & House Builder customers in a defined geographic area
• Prioritise focus branches and propose/implement activities to grow Leviat business including working with external commercial team to support projects, training of branch staff and ranging/merchandising in branch
• Ensure the 3 way link between the merchant’s sales staff and the Ancon masonry project team is strong and supports targeted project business
• Proactively manage live projects within the area updating CRM with latest market data
• Contribute to Leviat knowledge of competitor activity by making regular reports
• Support the launch of new product in the merchant channel
• Develop and report against an agreed set of commercial KPI’s
• Manage customer complaint handling and bring to a successful resolution
• Back selling of product orders from end users through to merchants
• Identify underperforming customers and create action plan to improve
• Attend exhibitions and conferences as appropriate in line with business requirements

Experience required

• Good knowledge of how Leviat works with builders merchants, the basic construction process, pricing policy, the transactional process from enquiry through quotation, order, delivery, payment and credit if required – Training will be provided.
• Good knowledge of UK builders merchants. Previous sales experience is essential, field sales experience desirable, but not necessarily in this sector as training will be given
• A clean drivers licence and comfortable driving 20-30k miles p.a.

Essential skills

• Good interpersonal skills including good oral, telephone and written communication, active listening skills, personal empathy
• Analytical skills with the ability to spot opportunities
• Sales skills
• Able to develop personal credibility with customers
• A calm mature approach to problem-solving