Working Student - Invoicing & Fee Reporting (f/m/d)

Deutsche Börse AG • Frankfurt am Main

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Frankfurt am Main

Your career at Deutsche Börse Group

Your area of work
Onboarding & Business Excellence is the competence center of efficient client onboarding & lifecycle management leveraging state-of-the-art processes and tools delivered through digitization and automation initiatives while applying quality assurance at all times.
The team provides first class client services across all trading and clearing markets directly to the client or as subject matter experts to internal interfaces. The key target of Onboarding & Business Excellence is to review and increase client experience and to continuously improve internal and external processes to deliver fast and qualified client services while remaining compliant with regulation.
As a working student (f/m/d) in the team Invoicing & Fee Reporting you will be mainly responsible for the receivables management, in direct client contact and internal interfaces. Furthermore, you will provide 2nd level support for questions regarding fees, invoices and pricing via phone and e-mail.

Your responsibilities:

Main area of responsibility is receivables management with direct client contact
Client support for all invoicing and fee related issues
Maintenance of client related data
Update of internal guides

Your profile:

You are enrolled during the entire period of activity at a state-recognized university as a regular student and have completed at least two semesters
You have basic knowledge of financial markets
You are highly motivated, flexible and ready to take on responsibility
In addition to this, you are client and services oriented with your communication skills
Furthermore, you have good knowledge in MS Office applications
You are proficient in written and spoken English and, ideally, German

Start Date: 01/06/2024

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.