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Senior User Experience Researcher (m/f/x)

Hamburg Vollzeit Berufserfahren
 
60 - 85 K
4,4
Hamburg   Vollzeit
 
Berufserfahren   60 - 85 K
 
4,4
  
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Your tasks:

  • Create customized study designs to tackle complex research questions and project requirements via state-of-the-art methodology and mixed methods approaches.
  • Navigate product teams and stakeholders through the collaborative process of highly complex research studies.
  • Advice product teams how to create an ideal scope and fidelity of test material.
  • Apply quantitative research methods, KPI measurements, metrics and multivariate methods on a high level – always enabling peers to learn from your expertise.
  • Also apply qualitative research methods such as moderated or unmoderated interviews and UX Tests on a solid level.
  • Analyse and summarize results in suitable reporting styles or types of research artefacts.
  • Present research findings to product teams, to the whole product & UX community as well as the leadership team.
  • Ensure that business units and leadership team members understand and follow user needs and design recommendations carefully.
  • Provide internal mentoring support to product teams in self serviced research studies.  
  • Supervise interns and working students on their learning journey.
  • Facilitate research workshops and internal trainings.
 

Your skills:

  •  German is a requirement for this role as most of our users are German-speakers. English is also needed as English is the company language.
  • You have worked in (Senior) User Research positions for a minimum of 4-5 years now.
  •  You are experienced in utilizing various quantitative and qualitative research methods in complex mixed-methods approaches.
  • You are experienced in leading strategic research efforts and integrating crucial insights into product design.
  • You know how Product Designers, Product Managers and Engineers work and always choose the best ways to support and influence these partnering roles efficiently.
  • You are a passionate moderator of interviews and discussions, constantly observing crucial details and navigating the conversation with a sure instinct.
  • You are a talented presenter and know how to convince even rational thinking stakeholders and target audiences of user obsessed ways of thinking.
  • You are a patient mentor and love teaching user centered workstyles and research methods to stakeholders and less experienced peers.

About the job

Learn more...

Your benefits

Health consulting services
 
Mobile devices also for private use
 
public transport ticket
 
Trust-based working hours
 
Communication on equal terms
 
Lived culture of failure
 
Transparent, competitive salary
 
weekly company meeting with our CEO or board members, internal company rating system
 
up to 12 weeks Workation
 
6 week vacation
 
Lightbulb.png mobile_devices_for_private_use.png Proficard.png flexible_home_office.png Communication.png Culture.png transparent_salary.png mood_o_meter.png workation.png suitcase.png

Your contact person

You still got questions about the job.
Feel free to get in touch with us.

Cristina Cohi
Senior HR Specialist
Contact me
Apply
Our User Research team delivers neutral user insights, user feedback and internal enablement services to support both the management and operational teams in de-risking strategic and tactical design decisions in product, brand and marketing. We are working closely together with Design Strategy and User Care, transforming insights about user needs into product strategy.

We are currently seeking a passionate (Senior) UX Researcher (m/f/x) for our Hamburg Office that could complement our team of experienced researchers with rock-solid expertise in quantitative research, UX metrics and KPI measurements and tangible experiences in qualitative research.

You are thrilled? So are we! If this profile matches your expertise, experience and aspirations, we’d be delighted to receive your full application and portfolio.

Your tasks:

  • Create customized study designs to tackle complex research questions and project requirements via state-of-the-art methodology and mixed methods approaches.
  • Navigate product teams and stakeholders through the collaborative process of highly complex research studies.
  • Advice product teams how to create an ideal scope and fidelity of test material.
  • Apply quantitative research methods, KPI measurements, metrics and multivariate methods on a high level – always enabling peers to learn from your expertise.
  • Also apply qualitative research methods such as moderated or unmoderated interviews and UX Tests on a solid level.
  • Analyse and summarize results in suitable reporting styles or types of research artefacts.
  • Present research findings to product teams, to the whole product & UX community as well as the leadership team.
  • Ensure that business units and leadership team members understand and follow user needs and design recommendations carefully.
  • Provide internal mentoring support to product teams in self serviced research studies.  
  • Supervise interns and working students on their learning journey.
  • Facilitate research workshops and internal trainings.

Your skills:

  •  German is a requirement for this role as most of our users are German-speakers. English is also needed as English is the company language.
  • You have worked in (Senior) User Research positions for a minimum of 4-5 years now.
  •  You are experienced in utilizing various quantitative and qualitative research methods in complex mixed-methods approaches.
  • You are experienced in leading strategic research efforts and integrating crucial insights into product design.
  • You know how Product Designers, Product Managers and Engineers work and always choose the best ways to support and influence these partnering roles efficiently.
  • You are a passionate moderator of interviews and discussions, constantly observing crucial details and navigating the conversation with a sure instinct.
  • You are a talented presenter and know how to convince even rational thinking stakeholders and target audiences of user obsessed ways of thinking.
  • You are a patient mentor and love teaching user centered workstyles and research methods to stakeholders and less experienced peers.

Your benefits

  • Health consulting services
  • Mobile devices also for private use
  • public transport ticket
  • Trust-based working hours
  • Communication on equal terms
  • Lived culture of failure
  • Transparent, competitive salary
  • weekly company meeting with our CEO or board members, internal company rating system
  • up to 12 weeks Workation
  • 6 week vacation

Your contact person

You still got questions about the job.
Feel free to get in touch with us.

Cristina Cohi
Senior HR Specialist
cristina.cohi@new-work.se