Senior Network Project Manager

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Remote United States, United States of America

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Service Delivery Management

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Cross Industry Solutions

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26/04/2024

Req. VR-104581

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Project description

We are seeking a dynamic and experienced Service Level Owner to join our team, playing a pivotal role in managing projects and maintaining technical documentation around critical areas such as Call Centers, WAN, IPSec B2B VPNs, ISP/Edge Networks, and Cloud Services. The ideal candidate will have a strong background in project management, technical writing, and an overall understanding of networking technologies, particularly Cisco and Arista.

Responsibilities

-Coordinate and manage projects related to Call Centers, WAN, IPSec B2B VPNs, ISP/Edge Networks, and Cloud Services.

-Develop and maintain project plans, ensuring timely delivery and adherence to quality standards.

-Collaborate with cross-functional teams to achieve project milestones and deliverables.

-Create comprehensive technical documentation for systems, processes, and configurations.

-Develop user guides, standard operating procedures, and knowledge base articles to facilitate efficient support and troubleshooting.

-Foster effective communication and collaboration with internal teams, external vendors, and stakeholders.

-Serve as a bridge between technical and non-technical stakeholders, ensuring a clear understanding of project goals and status.

Skills

Must have

-8+ years' work experience in a relevant field

-Proven experience in project management within a technology-driven environment.

-Strong technical writing skills with the ability to communicate complex technical concepts clearly.

-Familiarity with networking technologies.

-Excellent organizational, analytical, and problem-solving skills.

-Effective communication and interpersonal skills.

Nice to have

-Project Management Professional (PMP) or similar certification.

-Cisco or Arista certifications.

-Previous experience in a similar role within the IT industry.

Other

Languages

English: C1 Advanced

Seniority

Senior

Remote United States, United States of America

Req. VR-104581

Service Delivery Management

Cross Industry Solutions

26/04/2024

Req. VR-104581

Apply for Senior Network Project Manager in Remote United States

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