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Stellenbeschreibung

Job Description

We are currently looking for a Department Managers for our store in Cologne, who is motivated and excited to join our growing brand with quality and customer experience at its core. As Department Manager, you are responsible for leading and developing your department in the store and improving daily operations as well as achieving sales targets and budget. You report to the Store Experience Manager.

Key responsibilities:

• Support, motivate and lead your department team to increase the department sales.
• Create an inspiring and visually attractive department for the customers together with Visual Merchandiser.
• Always act as Sales Advisor and be a role model for customer service.

Qualifications

The role requires the ability to overview, plan and organise both your own work and your team to achieve set goals for the department.

• You take responsibility for developing your team and constantly improving your department, always focusing on the customer and results. You are able to implement guidelines and adapt them to different circumstances.
• As a person, you are communicative and have a flexible attitude.
• You are team oriented and convinced that an exceptional customer experience drives sales.
• You are caring and genuinely want the best for your team.
• You have minimum two years of customer service experience within the retail industry along with good English and local language skills.

Additional Information

This is a fulltime position offering 37.5 hours a week, starting in June 2024.

Apply by sending in your CV in English as soon as possible, but no later than the 1st of May. Due to data policies, we only accept applications through our career page.

Global Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

ARKET is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability and transparency at the core of our business. ARKET’s mission is to democratise quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. Learn more about ARKET here.