GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
POSITION SUMMARY / ESSENTIAL FUNCTIONS
This is a job onboard a Cruise Ship. The
HR Director leads and manages the ship’s overall Human Resources function on board with an emphasis on core functions such as: employee relations, performance management, conflict resolution, promotions, training and development, transfer, progressive discipline, time and attendance, employee turnover and retention, berthing compliance, and ongoing HR management and administration. Provides assistance and support to all Senior Officers and onboard management when dealing with human resources issues. The HR Director serves as the contact for Compliance and Ethics and is responsible for ensuring procedural compliance with the Code of Conduct, as well as Business Ethics.
The HR Director is expected to consult with Human Resources and/or Fleet Personnel on matters for which they feel further direction and guidance is required. This position will also be charged with ensuring that the shipboard HR practices are consistent with fleet’s HR practices.
- Serve as a strategic partner to the ship’s leadership by providing human resource direction and guidance on all employee related issues.
- Participates in all Master’s hearings as an objective advisor to provide input and guidance in all ship HR matters.
- Conduct or support shipboard training regarding senior level HR topics (e.g.: sexual harassment, etc.).
- Promote organizational effectiveness through advising, implementing, and monitoring issues such as employee relations, conflict/grievance mediation and resolution, performance management, succession planning, career path and tracking, ensure compliance of various Collective Bargaining Agreements, with the goal of consistency in application across the vessel.
- Responsible for crew well-being, comfort, and engagement by working closely with the Personnel Manager and Training Specialists ensuring preparation and distribution of all pertinent information for all employee benefits, compensation changes, and Human Resources policy implementation, including, but not limited to: cruise “comp” privileges, nutrition (quantity/quality of food in Crew Messes), general life onboard, uniforms, sign-on/sign-off process, updates to entitlement grid, succession list compliance, internal promotion procedures, leave of absence (compassionate leave, medical, and maternity), retirement, service awards, Vacation Hero Awards Program and other company/morale building programs.
- Evaluate and ensure that ship specific HR practices are in compliance with all legal, shipboard and company safety requirements.
- Must have regularly scheduled office hours to be available to meet with employees regarding any issues they may be experiencing.
- Assist union representatives when visiting to ensure that they have accommodations and a regular meeting place to interact with the corresponding crew members.
- Acts as the ship’s Compliance Officer with regards to all MLC 2006 audits.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
QUALIFICATIONS / REQUIREMENTS
- Three to five years of human resources experience preferably in an international environment.
- To be considered for this position, non-native English speaking candidates must be able to pass a college-level TOEFL (Test of English as a Foreign Language).
EDUCATION
- Bachelor’s degree in Human Resources, Business Management, Psychology or related field of experience.
- Master’s degree in aforementioned areas is preferred.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance: https://www.nclhltd.com/investors/company-information
Brand Overview: https://www.nclhltd.com/brands
Norwegian Cruise Line: www.ncl.com
Oceania Cruises: www.oceaniacruises.com
Regent Seven Seas Cruises: www.rssc.com
News Releases: https://www.nclhltd.com/investors/news-events
GET SOCIAL WITH US!
Facebook: https://www.facebook.com/NCLHCareersShipboard
LinkedIn: https://www.linkedin.com/company/norwegian-cruise-line
https://www.linkedin.com/company/oceania-cruises
https://www.linkedin.com/company/regent
Instagram: https://www.instagram.com/ncljobs/
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.