Credit controller

We connect @ CM.com

CM.com is a global and fast-growing technology company that is publicly listed. You might have already used our products by receiving texts or WhatsApp messages, buying tickets for events or festivals, or chatting with our AI-powered chatbot for support. Our goal is to help our customers provide the best possible experience to their end-users.

Although our work may be highly technical, we understand the importance of the people who work here. Our team is made up of ambitious, caring, and entrepreneurial individuals who work together every day to overcome any challenge. Our company philosophy has remained the same since we first began in 1999: "Do what you love, do what you're good at, and contribute."

To strengthen our team, we are looking for a proactive Credit Controller to become part of the Credit Collection team in Breda, where many efficiency improvements are currently being made.

Are you a Credit Controller who likes to actively engage with customers, suppliers, and colleagues? Are you also a real go-getter, communicatively strong, and would you like to contribute to the professionalization of the department? Then we have a dynamic job for you!

What you will do

Within the Credit Collection team (3), you are responsible for more than 18,000 customers worldwide and deal with more than 15 different entities. Different cultures, time zones, and communication styles add extra dynamism to this process. You are responsible for various debtor portfolios, each with its challenges. You prevent items from remaining open for too long and assess customers' creditworthiness. You follow up on outstanding invoices daily by telephone and in writing, with the ultimate goal of establishing a good relationship with a paying customer. For this, you will also be in daily contact with various internal teams (mostly Sales), nationally and internationally, and management.

You inventory, classify and handle outstanding disputes. In addition, the general inbox does not stand still, and here too, you ensure order and regularity. Furthermore, there is room for implementing improvement processes and optimizing procedures and reports.

In short, a broad, challenging role in which you juggle many balls and act as the link between the various departments and entities and the customer. We use OnGuard as credit system and Unit4 for financial administration. 

You connect with us, if you:

• Bachelor's degree in for instance  (commercial) economics, hotel managment, business administration, etc. 
• 3+ years of relevant work experience as a credit controller/Manager, accounts receivable clerk, or a similar function;
• Proficient in Excel and analytically strong;
  
• Hands-on mentality: you enjoy rolling up your sleeves and achieving success together with your colleagues;
• Flexible and enjoy working in a fast-changing work environment;
• Communicatively strong, both in Dutch and English written and spoken;
• Available for at least 32 hours per week;
• Living in travel distance of our office in Breda (HQ)

Benefits of working @CM.com

During our Global Onboarding program, you'll get a complete deep dive into the culture of CM.com. We organize exciting activities such as the global "Convention Weeks" in our headquarters in Breda to keep you connected with your colleagues.

• You'll receive a salary, as well as a pension plan of 8% of your monthly salary, 25 holidays, holiday allowance, and travel coverage.
• You can participate in our Employee Share Purchase Program, which offers a discount on purchasing company shares.
• We also offer internal and external training courses like Udemy and the CM Academy to help you develop professionally. To promote knowledge sharing, we organize different types of Meet-Ups with external speakers
  

If you're ready to join the Club, don't hesitate to apply now!